Yes it happens sometimes. If they say you are approved, then you are approved. No cause for concern. Which number did you call?Hi everyone, is it normal to not have everything marked complete, even if the E CAS says "decision made"? I was informed that the application has been approved, and I am also waiting now. But my trackers still show "in progress". Is it normal? they said the system can have issues at times. But still a little concerned. Thanks!