True. I called them today, so apparently when this happens, we need to wait 6 fing weeks from the day it was marked as production issues, and then call them, and only then will they send a message to the production team asking for what happened. I asked them to send it now cause fixing a printer shouldn't take weeks and also, those are held up by this printer, should be processed first and not put on hold like a mindless idiots. But apparently they won't send it until its been 6 weeks and who knows how long that will take after they send the message. This entire immigration system is idiotic, i mean how hard is it to print cards and send it out.