Hi,
AOR: 6 Nov 2020
I got married on December 2021 and informed IRCC about this. Then I received a letter to upload documents of spouse with her medical in the portal on April 2022.
My spouse’s UCI also appeared in my CIC portal in that time. I have also done upfront medical for myself and attached this with those required documents, but medical result has not appeared/passed yet in my profile.
Since April, neither have I heard anything from IRCC nor have I received any acknowledgment receipt email of those documents I’ve sent. My wife still didn’t receive any BIL (Biometric Instruction Letter) request as well.
Is it a normal situation that they didn’t even touch my application or something wrong? I raised several webforms but received generic replies. I will highly appreciate your reply in the above queries.
Best Regards
Regarding the lack of reply from IRCC, you might find an explanation in the text below (comes in an automatic email from Mexico visa office, but other VOs may follow the same rules:
"If you fall into any of the following scenarios, you will not receive a response from us:
· You are requesting an update on the status of your application. Rest assured you will be notified when your file moves to the next step or if we require additional information/documents.
· You are requesting confirmation that our office received the documents/passports you recently submitted. Rest assured you will be notified if our office
does not receive the documents required from you.
· You have questions on how to submit your passport(s)/photos to finalize your permanent residence application. You must contact your nearest Visa Application Center (VAC). Please refer to the link provided at the bottom of this email.
· You submitted your passport(s) to the VAC and you are requesting an estimated date for you to have the passport(s)/visa(s) back. Please allow 30 days for this step to be completed from the day you shipped your passport(s).
· You were notified your file was sent to our office for processing but you have not received any communication from us and you are providing documents. Rest assured the documents will be attached to your application but you will not receive any response until your file is reviewed by an Officer.
· You are appointing a new representative or informing about a change of circumstances or new contact details. Rest assured your request will be processed but you will not receive confirmation of such.
· You are sending an enquiry from an email different to the one you entered in your application forms (IMM 0008 & IMM 5476). We will only respond to authorized emails.
· You are informing us that you are currently in Canada and you received the letter requesting you to submit your passport(s) to the VAC. We will make the arrangements for you to be contacted by a local IRCC office in Canada so they explain to you how to proceed."
The best way for you to know what is going with your application is to request the GCMS notes.