Hi,
I am asking on behalf of my brother who is in Canada. His work permit renewal was refused mid August. The agent sent a correspondance for which my brother did not receive an email notification and so he didnt act on it on time. He randomly connected to his ircc account and saw the correspondance in which the agent was asking him to pay some fees and was given 7 days for that.Unfortunately, the window had already elapsed by the time he saw this correspondance and a few days later he got the refusal again without any email notification letter, the agent explained that they refused because the fees were not paid withing the 7 days and indicated that he had 90 days to apply for a restoration of his status which he did the the next 2 days. The big issue now is that he had to stop working overnight. He called ircc yesterday to enquire about his Pr application , he was told that his PR is now approved but there is a note from the agent saying that they will wait for him to restore his status before issuing/confirming the PR. Is this normal? My sister was in an almost similar situation, she had to stop working because she was not eligible to renew her work permit and was allowed to stay legally in Canada until she gets a decision on her PR application. When hers was approved, she was asked to send her passport to Ottawa and got it back a week later with a Visa. She then did the 'landing' in the us border. Why didn't ircc do the same for my brother, why should he wait 5 more months for his work permit restoration to be processed then give him the PR , it doesn't make sense to me. Also, what if this restoration gets refused too, does that mean that they will refuse PR again even if it's already approved. I would greatly appreciate any insight as we are desperate for any help/tips. Thank you