Good morning everyone,
A quick question, Does anyone here ever complain to the Information Commissioner of Canada at any point? I submitted Acces to Information request on June 15th to get more info on my parents' application. Under the Access to Information Act, the CIC has 30 days to provide the requested information. On July 15, I received a request from CIC re completing an authorization form; I’ve already been authorized by my parents to connect CIC, and this fact was noted on my original request. Nonetheless, let’s say they needed this information and I missed it. Today is 33 days after I sent them the completed request and followed up twice, but I still have not received any response. Under AIA, CIC should have advised me if they required additional time to prep the notes, but no word from CIC.
I’m so fed up with this process. I know they are busy… I appreciate Covid caused an unprecedented situation… but can someone from CIC understand how frustrating it is for us to wait each day to receive a response? Could they just understand, that receiving an automated message won't help anyone...
My parents' application was received in June 2019- their first medical was completed in March 2021, and the second one passed in April 2022… all documents were submitted within 10 days of CIC’s request…. MP office advised the CIC is running a security check…I want to know … where is fairness in this process, and what’s the reason for this delay… I know immigrating to Canada is not my parents’ right, but a privilege… and at no point do I want to sound condescending by complaining… but I also know knowing and getting notes of their application is their right and my right… Sorry for the vent! If someone could please let me know whether their complaint to the comissioner and if it took them somewhere, I would greatly appreciated it…
