I got the same email to provide applicant most upto date information and address etc for portal account creation. my dad was visiting US that time and was returning on the weekend so I replied that he will be coming back in 5 days. Then when he arrived I sent reply on the same email that he is now in Canada. After 4 days of that, I received portal account creation email. Then after two days in that account, I get another email that his PR application is now available under the account.
He later went to his account and confirmed that he is present in Canada and uploaded the PR picture (Digital copy taken form London drugs). After that the application started showing "In review with IRCC" and 5 days after that he received email with e-COPR link to download from his account. Finally the process is over after 3 years and 2 months!