I received a letter for go for medical exam. Unfortunately, I didn't know I was suppose to present the letter at the medical centre. My examination was recorded as Upfront medical. it's been more than a month, the officer handling my file is still waiting for my medical result base on the ime number. I have written them via webform but no response. What should I do at this time. I thought of sending a letter to the processing office via courier? Advise please