So the good news is that I logged on to the portal today and I saw confirmation that my citizenship was approved and they mailed out my certificate!
Bad news, they sent it to the wrong address even though I filled out the form in May to update my address... And, long story, I wasn't able to get my forwarding address updated in USPS until recently, so the certificate is certainly lost in the mail forever.
I went on their site again to report that my certificate was lost, but to do that, they made me use the same form that I used back in May that they still haven't gotten around to looking at.
Bad news, they sent it to the wrong address even though I filled out the form in May to update my address... And, long story, I wasn't able to get my forwarding address updated in USPS until recently, so the certificate is certainly lost in the mail forever.
I went on their site again to report that my certificate was lost, but to do that, they made me use the same form that I used back in May that they still haven't gotten around to looking at.