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PR Portal ERROR- anyone fix this issue

9999Sam

Star Member
Sep 23, 2019
73
13
Guys, please share your experience about the technical issue in the PR portal, the mailing address showing undefined.
Error : HOME.STEPS.DOCUMENT_STATUSES

Anyone fix this issue?
 
Last edited:

9999Sam

Star Member
Sep 23, 2019
73
13
Resolved after one day from I sent an email to :
IRCC.ClientPortalOntario-OntarioClientPortail.IRCC@cic.gc.ca

Subject : Technical issues

I got reply :
Technical issues with the portal.
I sent an e-mail and they reply with:

Thank you for your inquiry. It seems that there was a glitch with the portal. This email is to confirm that we have received your mailing address in the portal.



Sincerely,

IRCC Client Portal


Now everything is OK
 

Askhar131

Star Member
Dec 20, 2020
126
40
Resolved after one day from I sent an email to :
IRCC.ClientPortalOntario-OntarioClientPortail.IRCC@cic.gc.ca

Subject : Technical issues

I got reply :
Technical issues with the portal.
I sent an e-mail and they reply with:

Thank you for your inquiry. It seems that there was a glitch with the portal. This email is to confirm that we have received your mailing address in the portal.



Sincerely,

IRCC Client Portal


Now everything is OK
I am having glitch issues myself with the portal. I have therefore sent an email to the client portal email that you sent to. Is that enough? Or do i still need to use the webform as well?
 

9999Sam

Star Member
Sep 23, 2019
73
13
I am having glitch issues myself with the portal. I have therefore sent an email to the client portal email that you sent to. Is that enough? Or do i still need to use the webform as well?
I did both of them along with screenshots of the error.
 

shahed88

Newbie
Apr 3, 2014
2
0
i have same technical error and i send a web form to them but no answer
iam very desperate right now
any body find a solution or had same situation ???
 

9999Sam

Star Member
Sep 23, 2019
73
13
I passed my medical Friday, Saturday received pre arrival, Monday portal request, Wednesday Ecopr, on Jun 2022 until now I didn't receive PR card.
 

gayrefugee

Hero Member
Dec 22, 2020
662
86
I passed my medical Friday, Saturday received pre arrival, Monday portal request, Wednesday Ecopr, on Jun 2022 until now I didn't receive PR card.
Are you single bro? I am single, I passed my physical examination on October 11th, and I can connect to the IRCC account at this time. I did not receive any emails and I linked it myself. You should be very soon, I hope I can receive the portal in the next week!
 

9999Sam

Star Member
Sep 23, 2019
73
13
Are you single bro? I am single, I passed my physical examination on October 11th, and I can connect to the IRCC account at this time. I did not receive any emails and I linked it myself. You should be very soon, I hope I can receive the portal in the next week!
I have a family overseas, you will receive it soon, no worries.
 

gayrefugee

Hero Member
Dec 22, 2020
662
86
I have a family overseas, you will receive it soon, no worries.
Our criminal clearance and background checks should be fast because we should have checked those things while we were waiting for the court to start and it should be fast now, I really waited a year and two months, I hope soon, and single Should save more time.
 
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