I am facing same issue its been six hours and the action button is still empty. Can someone help pleaseSame situation here... Did it re-appear for you?
I am facing same issue its been six hours and the action button is still empty. Can someone help pleaseSame situation here... Did it re-appear for you?
my application didn't reappear after almost four days. What I did is I created another account, redo the application again and I am pretty sure you are good then.I am facing same issue its been six hours and the action button is still empty. Can someone help please
create another account and reapply the applicationWhat can we do now?
create another accountPlease is there anyways to resolve this….my days left to summit my application is near
….any with quick ideas on how this can solve
I am facing similar problem. I uploaded all the docs and then clicked on transit to pay. I paid my amount successfully and then website crashed. After I logged back in, I could see the payment deducted from my account but the application is not submitted and I cant update or take any action for the application. I am afraid that appication might not have reached to IRCC or if I apply again 2 applications would reach and land me in trouble. Please help me with the solution.Because the payment is processed elsewhere, once you proceed the payment page the application is locked to prevent you from accidentally paying twice (if you had the application open in two windows, for example). Just wait, the system will detect that the payment was not successful, and you will be able to continue again after some time has passed.
on a similar boat, can you help me understand how did you resolve it (I am not getting a popup but the profile that wasn't primary is showing "pending"_I submitted yesterday for my family visit visa(wife and daughter) on the new portal. While submitting the profile, my wife was the main applicant and I made a group of both of them, my daughter is a minor. On the payment step, the application automatically charges me fees for 2 applications and it was submitted successfully. Today when I check the status online, there is a page with my wife's name as a submitted application but for my daughter's application page there is nothing shows up, one page is there which is poping with a message that "you haven't submitted one application", please delete it or submit it, but there is no action button. I am clueless, what happened. Is it due to some server error, will updated after a few days?
I had similar issue. Just wait it out a day or two. It gets resolved. It automatically got resolved for meI have uploaded all the documents and proceed to the online payment page. After I close the payment page (payment is done) and back to "my applications" page, there is no action available (continue application or delete profile) for the haven't submitted application; those buttons are gone. Anyone has a solution?
ThanksI had similar issue. Just wait it out a day or two. It gets resolved. It automatically got resolved for me
omg I had exactly the same issue; could you please let me know how yours was solved, I really need this fixed soonI am facing similar problem. I uploaded all the docs and then clicked on transit to pay. I paid my amount successfully and then website crashed. After I logged back in, I could see the payment deducted from my account but the application is not submitted and I cant update or take any action for the application. I am afraid that appication might not have reached to IRCC or if I apply again 2 applications would reach and land me in trouble. Please help me with the solution.