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PR Card Renewal Mailing Time

JJN

Star Member
Jan 6, 2020
87
3
Hi folk.

Myself and my partner renewed our PR cards. We were notified over a month ago that they were mailed to us but we have yet to receive them.

We try calling everyday but can't get through and have left messages through the online form but are getting no responses.

What can we do? How long have you waited for the card to be mailed? How did you get through to them via phone?
 

pkforever

Star Member
Jan 20, 2016
84
13
Visa Office......
CPC-Ottawa
App. Filed.......
July 2016
Doc's Request.
Copy Of Passport Oct 26th 2016
AOR Received.
Aug 26th 2016
Med's Request
Sept 26th 2016
Med's Done....
Oct 15th 2016
Interview........
waived :)
Passport Req..
Feb 21st 2017, DM on Feb 8th 2017
VISA ISSUED...
Feb 24th 2017, COPR Received March 1st 2017
LANDED..........
March 9th 2017
Hi folk.

Myself and my partner renewed our PR cards. We were notified over a month ago that they were mailed to us but we have yet to receive them.

We try calling everyday but can't get through and have left messages through the online form but are getting no responses.

What can we do? How long have you waited for the card to be mailed? How did you get through to them via phone?

You'll have to wait a bit i guess. i am also waiting for my PR renewal Card. It was mailed 3 weeks ago. they advised that if you don't received it by 6 week, apply fill out the lost section of the application.
 

JJN

Star Member
Jan 6, 2020
87
3
You'll have to wait a bit i guess. i am also waiting for my PR renewal Card. It was mailed 3 weeks ago. they advised that if you don't received it by 6 week, apply fill out the lost section of the application.
Thanks. So 8+ weeks have passed and still no card. We're about to send off the IMM 5451 (Solemn Declaration) forms. I came across info online which mentioned that I can't use this form for lost renewal cards. Do you know if this is true?

Ref: https://prcardcanada.ca/faqs/never-received-permanent-resident-card/