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Lost biometric receipt

greghuvaran

Newbie
Mar 11, 2021
1
0
My wife and I are applying for the Express Entry. We completed our biometrics at the VFS centre in Singapore in December 2020. However, unfortunately, I have lost the biometrics receipt- the one indicating that the biometrics process was completed, with my signature along with the officer's signature and the barcode sticker with my details and biometric ID. The IRCC portal is already updated saying that biometrics is completed. I have all the other documentation except that receipt. I wrote to VFS asking for a copy and they say they have no access to a copy. Is this receipt important and needed for the request for passport stage? Has anyone faced this problem before? Any solutions?
 

Nadiia333

Full Member
Sep 26, 2019
38
3
Hello,
May I know how have you solved that issue? I have a similar case now - I haven't lost the receipt, but it became unclear and unreadable.
Thanks for any help.
Nadiia
 

abqalhamairi

Hero Member
Jun 23, 2019
502
355
Hello,
May I know how have you solved that issue? I have a similar case now - I haven't lost the receipt, but it became unclear and unreadable.
Thanks for any help.
Nadiia
Can you check on your passport? They put a sticker on the outer cover of the passport when you go for biometrics
 

Nadiia333

Full Member
Sep 26, 2019
38
3
Can you check on your passport? They put a sticker on the outer cover of the passport when you go for biometrics
Yes, that's what I am talking about - this sticker became unclear and unreadable. Now I received a PPR - so what I am supposed to do with this sticker?
Thanks.
 

abqalhamairi

Hero Member
Jun 23, 2019
502
355
Yes, that's what I am talking about - this sticker became unclear and unreadable. Now I received a PPR - so what I am supposed to do with this sticker?
Thanks.
Nothing! You don't need that sticker anymore after doing your biometrics.
Many people change their passport mid process and lose the whole passport with the sticker.
 

Rosanna123

Star Member
May 24, 2019
86
19
Okay, fine, thank you very much
Hello, I'm having the same problem. I'm applying for my in-law's Supervisa. In 2020, we submitted an application for a visitor's visa, but it was denied. Now, fast forward, both of them have lost their passports. They have the receipt, I have their UCI and all the documents issued for biometric request, and when I looked up the biometrics' validity online, I discovered that it is still valid through 2030. Does it relate to the previous passport? Do we need to go through biometrics again if we wish to apply for both a new passport and a super visa? Since we have a copy of the previous passport, I assume that the new passport will be issued with the information from the old passport included. Is that adequate? I am getting no response from CIC, if someone could shed some light to this, it will be super helpful.
Thanks again!
 
May 9, 2023
1
0
Hello, I'm having the same problem. I'm applying for my in-law's Supervisa. In 2020, we submitted an application for a visitor's visa, but it was denied. Now, fast forward, both of them have lost their passports. They have the receipt, I have their UCI and all the documents issued for biometric request, and when I looked up the biometrics' validity online, I discovered that it is still valid through 2030. Does it relate to the previous passport? Do we need to go through biometrics again if we wish to apply for both a new passport and a super visa? Since we have a copy of the previous passport, I assume that the new passport will be issued with the information from the old passport included. Is that adequate? I am getting no response from CIC, if someone could shed some light to this, it will be super helpful.
Thanks again!

New passport has new number that could be an issue, other wise a biometrics data can be used untill expiry date. Thanks.