oh, never tried calling an agent.Yes before March 14th my criminality and security was not started but my wife called an agent after the second medical passed and the agent said her criminality is passed. But the agent didn't reveal my status as I was not on the phone. Since then I am trying to call couldn't reach to check if my criminality is also passed. So there is a little progress on my application. But really do not know when we will get.
yeah, every month/week hoping for an update on the application; not sure when is that "The DAY"