Non routine application

[Irza15]

my mother and brother applied for visitor visa in September 2023
Biometric was done in November
I asked for update and immigration answered that they have Non routine Application
For my mother: eligibility needs further review
Criminality needs to check
For brother: eligibility haven’t started yet
Criminality is passed
I am worry why they are considering their application non routine
My brother age is 46 and he is married has kids has own business and bank balance proof.My husband and me status in Canada are citizens.
My mother fingerprint are not clear because of her age she is 71 and we got certified from hospital about that when I checked status in portal or the top it is said biometric received and expiry date but under section they said waiting for biometric

 

[Kaibigan]

my mother and brother applied for visitor visa in September 2023
Biometric was done in November
I asked for update and immigration answered that they have Non routine Application
For my mother: eligibility needs further review
Criminality needs to check
For brother: eligibility haven’t started yet
Criminality is passed
I am worry why they are considering their application non routine
My brother age is 46 and he is married has kids has own business and bank balance proof.My husband and me status in Canada are citizens.
My mother fingerprint are not clear because of her age she is 71 and we got certified from hospital about that when I checked status in portal or the top it is said biometric received and expiry date but under section they said waiting for biometric

How many times do you plan to post this same question under different threads?

 

[Naturgrl]

Don’t duplicate post. Did they apply separately through their own accounts because they are not dependant on each other.