Can I renew my biometrics to extend validity of an approved tourist visa?

[Liyanaarachchi]

Hi,

The same problem happened to me. my visa is approved and biometric validity is till 23.05.2024. I handed over my passport to stamp and when I collect it, I noticed that visa is given for only to expire date of Biometric. Could you all please advise what can I do now? Shall I extend my visa? What is the Procedure?

Your quick reply, I highly appreciate.

Regards
Udeshi.

 

[khaled007sg]

Hi,
Similar issue for my parents. They provided biometric 10 years ago with a validity until end March 2024 and application submitted in Feb24 and it was approved without BIL and passport was requested. When the passport reached Singapore then it was returned without any visa stamp but with a letter that if biometric is provided then they can proceed.

What I did was I paid the biometric fee (same way you did) for both and raised a webform explaining the situation and attached the receipt. That was in Mid March 2024 and till date there is no update. There was an automated message after few days staring the documents have been received.

I raised on behalf of them and filled the form form sharing information. I did not fill and submit the form ' use of representative'. Is it the reason why they are not bothered? I tried to call IRCC and different agents are responding differently but the main message is that I have to 'wait' but nobody on earth knows how long.

Should I get my parents to raise a webform and clearly ask about BIL?

Quick update: I got the BIL

I took this as a reference: https://ircc.canada.ca/english/helpcentre/answer.asp?qnum=1513&top=19

This is exactly what I did:

1. I paid the biometrics fee through the online services https://eservices.cic.gc.ca/ols/login.do?&app=epay&page=viewallreceipts&lang=en
2. I sent a Web Form through https://www.canada.ca/en/immigration-refugees-citizenship/corporate/contact-ircc/web-form.html where I added the receipt and a letter indicating my situation and requesting the BIL. In the Web Form, you have to add your application Id.
3. A few days later, I got a message stating that the documents were added to the application.
4. I sent a new Web Form through the same link asking about BIL and indicating that I didn't have enough time left to send the passport.
5. A week later I got a message in my application with the BIL.

 

[harpreet8]

Yes I had to reapply for super visa with biometric renewal selected in the application check box for biometric

So just to confirm, instead of raising a webform, even when you have valid biometrics you can select the check box on the form. Then they will give you a new biometrics letter?