door said:
Hi plz need help
My wife receive blue book and we find that Visa Ofice Notes in french not english
and my wife dont speak french
Note : our application was in english
whats we should do?
Hi, Door. Probably just a clerical error. You need to have this corrected as soon as possible, lest they deliver all future services in French. Imagine showing up at your ADR or IAD Hearing, and everybody is speaking French! You should have been assigned an IAD File Number. Have your wife call the IAD office that is responsible for your region and make sure they make the correction, and send out the Notes in the proper language. If it is indeed their mistake, they should give this priority service. Not much so if it was your mistake ... do you still have a copy of the Notice of Appeal? Did it clearly say English was the preferred language?
As it was the notes that were not in the right language, it may have to go back to CIC, or the Visa Office. For that you'll need to know your File/Application Number, and your (applicant's) UCI Number. If IAD can't contact them on your behalf, you may have to do so yourself. If you are still getting the runaround, have your wife contact the MP for her riding.
I presume the interview as conducted in English. Were the interview transcripts in English? I am wondering if the notes themselves are just in whatever natural language the CIC office and the particular Visa office use to communicate. I'll need to read over the Appeal rules to see whether those have to be in the language of your choice, or whether you would be responsible for translating them.
Contact information for IAD offices:
http://www.irb-cisr.gc.ca/Eng/ImmApp/Pages/ImmAppContact.aspx
You can try, but I don't think the Visa Offices will take telephone calls. Was there contact information on your Interview letter? This might be the best way to get through to them:
http://www.cic.gc.ca/english/contacts/web-form.asp