Worried About Conversation with CIC

[Lux et Veritas]

So I contacted CIC to ask about the wording in the processing page:

http://www.cic.gc.ca/english/information/times/canada/cit-processing.asp

I wanted to ask if the 12 month period is from receipt until OATH (so including the Oath). The CIC guy worried me when he said that for those who applied before April 1st 2015 (I applied end of March 2015) expect 24 month processing. But that's not what the website says!!! It says expect by 31st March 2016 or before depending on when you applied. He insisted he was right and the website "did not word things correctly". Is he right, and does anyone have the same or different interpretation/information?

 

[CanV]

So I contacted CIC to ask about the wording in the processing page:

http://www.cic.gc.ca/english/information/times/canada/cit-processing.asp

I wanted to ask if the 12 month period is from receipt until OATH (so including the Oath). The CIC guy worried me when he said that for those who applied before April 1st 2015 (I applied end of March 2015) expect 24 month processing. But that's not what the website says!!! It says expect by 31st March 2016 or before depending on when you applied. He insisted he was right and the website "did not word things correctly". Is he right, and does anyone have the same or different interpretation/information?

He is an idiot

 

[samreentariq]

People in the call center cannot be trusted with advice in any form sadly at least in my pinion aftr having read enough threads of people who get grief from them. They are to be honest not reliable at all.

 

[Lux et Veritas]

He is an idiot

LOL that's what I thought!!! Everyone on this site interpreted the wording the way I did. Anyways I'm assuming that the 12-month period is from application receipt until the oath or until the test?

 

[dpenabill]

Notice: the 12 month processing timeline is not a rule, not a mandate, and absolutely not guaranteed.

It is at best in the nature of a forecast or objective, and it is definitely not all-inclusive. It is not a promise.

It is not something to be relied upon.

In any event, many if not most applicants have been processed in less than a year for the last two years (example: my summer 2013 application reached oath barely eight months later, and it appeared that most of those attending the oath the same day had a similar time line, some even shorter; many other anecdotes to similar effect have been consistently reported in forums for well over a year). But, in contrast, scores of other applicants continue to see their application processing drag well into a second year, and there are still more than a few older applications mired in two, three, or more years of processing.

This is election season. The government's websites are currently rife with all sorts of rather optimistic forecasts of service timelines. Forget the grain of salt, best to consume current government projections with huge doses of salt . . . and a shrug.