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work permit extension - confused

niallllll

Newbie
Sep 18, 2015
2
0
Hi there,

I've applied for an extension to my temporary worker permit last August. This is my second year applying and the first year I had no issue (A little delay from the estimated processing times) but this year is a little different.

I've used the webform to ask about the application and was told that it is with an agent in Sao Paulo? This is what has me confused as I applied from within Canada and not South American (from Ireland). Attempts to contact Sao Paulo have been fruitless and when I ask again using the webform I keep getting re-directed to contact there.

So my question is - Is this normal? And aside from email or webform is there any other avenue I could take to find out about this.

Thanks