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Why would they reject my biometrics fee receipt?

JuniWolf

Full Member
Jun 25, 2018
48
10
Dartmouth, Nova Scotia
Category........
FAM
App. Filed.......
09-09-2020
AOR Received.
07-04-2021
I am an applicant. Submitted PR application 9/9/20, received biometrics fee reminder shortly thereafter.

I submitted my biometrics fee receipt and just got an email that I didn't provide info consistent with the information they have for me. They are not specific about it so I have no idea what I submitted incorrectly or what I need to fix!

Type of Application/Enquiry
If I select any option for Permanent Residence, the next set of options don't match my situation. Last time I selected: Sponsorship -> Spouse, Common-Law Partner In Canada.

If I select Permanent Residence (applied by mail), the only options are: Federal Skilled Worker, Quebec Selected Skilled Worker, Skilled Trades, Provincial Nominee, and Canadian Experience.

If I select In-Canada Permanent Residence, the options are Caregivers, Protected Persons, and Humanitarian.

So do I select Sponsorship -> Spouse, Common-Law Partner In Canada (I AM THE APPLICANT) or do I possibly select Replacement documents, Amendments to Documents, Verification of Status Documents?

UCI or Application Number
I have a UCI from my Visitor Visa which I did not previously include because I had the Application Number that is provided on the Biometrics Fee Reminder and I wasn't sure both were necessary. Could this be why my receipt was rejected?

Any thoughts or tips before I resubmit it? There's no info about why they would say, "We verified the information you provided; however, it differs from the one we have on file." They are not specific about why the submission was rejected. Thanks!