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Which Story is correct ??

adam2681976

Star Member
Aug 11, 2014
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Dear all,

- The MP of Calgary provided me with update about my file 2 weeks ago that my file ( have been processing for 36 months) will be wrapped up end of August and my application had been concluded
- I called CIC call center yesterday they answered that it will need another 9 months to complete ( means that will be 44 months)

I contacted back the MP she said that she called their dedicated government contacts located in Montreal ( and i live in Calgary), and they provided her that my application had been concluded

which story i believe ? :(

Thanks
 

SenoritaBella

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Sorry you received conflicting information. Since August is not over yet, try to sit tight and wait.
 

egyo

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Apr 24, 2012
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I would go with the MP info to be the true one. Based on my own experience Call Centre is not always accurate in its updates. Congrats and please keep us posted on your case
 

crazylove

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I would lean towards what the MP told you because call centre information is always ambiguous.
 

eileenf

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Apr 25, 2013
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In general I would suggest trusting the MP over the call centre, since as others have said, the call centre is notoriously undependable regarding predicting individual timelines.

However, the details you've related about your MP's comments don't make a lot of sense. CIC does have a dedicated line for MPs that they are obligated to respond to within a certain time frame, but I'm pretty sure this is in Ottawa and is then routed to the local processing offices, so unless you just moved from Montreal and your file is still there, there's no reason the MP's staff should be calling Montreal.

The "wrapped up" statement is very ambiguous. It's unclear what is being wrapped up and what you can expect next. I'm sure there's more information that you didn't share here (as is normal), but a more dependable statement would relate where your file is in the process and what can be expected next. As in, "your file is in queue for Oath scheduling...this should be done within 2-4 months" or "Your RQ review should be complete within the next month, you should be scheduled for a test within the next 3 months..." Saying that "your application has been concluded" is a bit weird. It almost sounds like they're saying your application is being closed or denied?

Let us know if you can report more fully what the MP's staff said as that would be helpful.

Questions:
Do you have a pre-test RQ, post-test RQ or no RQ?
Have you taken the test yet?
Did you attend a judge's hearing?
 

adam2681976

Star Member
Aug 11, 2014
55
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Thank you all guys for sharing your experience with me

Eileenf I'm in Calgary since 2011 and applied for the Citizenship in Calgary,

the MP office didn't tell me more than " your file will be wrapped up end of August , beginning of September" i asked her " this means they will schedule the citizenship exam by end of August or beginning of September, she said yes this is the normal step as your file has no RED FLAGS" that is exactly what she told me

Before august i contacted the call center and nice lady told me that your RQ that i completed and submitted January 2013 is completed and you are in the test waiting list,

when i called the call Center in August they told me we will send a message to the office saying that my file went over 36 months the processing time of non-routine application and the office answered back that my file will take up to 44 months

when i sent a message back to the MP she confirmed her story that my file will be concluded end of August beginning of September " through her routs and communication channels"

regarding my RQ

- August 2011 applied
- September 2011 received and discover Canada book sent out
- April 2012 start processing
- June 2012 finger print " completed and sent June 2012
- December 2012 RQ " completed and sent January 2013

After that no communications :(
 

eileenf

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Apr 25, 2013
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Thanks for the clarifications Adam,
I apologize for saying that they might be considering denial. I do not think that is what the MP staff member was saying.

It seems what's happening is that the MP is speaking, inaccurately, about when you should be scheduled for your test while the Call Centre is speaking about when you will become a citizen. There is typically a lag time between these two events of anywhere between 2-5 months.

The 44 months is what the Call Centre agent is saying so that you don't call them for a long time. It might take that long, but that's on the extreme end of reports.

That said, I'm disappointed in your MP's office because the way they seem to have spoken about this issue makes it seem like they do not understand the particularities of what they are talking about. If RQ processing is complete, why is cic still looking for red flags before scheduling the test? If you contact them again I urge you to inquire whether they have any indication of Red Flags on your file, has the RQ been assessed, if so what was the outcome, whether they have an indication of when you expect your test (yes they answered this before, but I'd ask again).

Finally, no one is good at predicting individual timelines, so please take any timeline predictions with a huge grain of salt. I urge you not to invest much emotional energy in believing the predictions because this is a recipe for feeling really jerked around.

Finally finally, I recommend ordering you ATIP computer (GCMS) and physical files. There may actually be something interesting in there that will give you a better sense of the vagaries of the Call Centre and MP's office pronouncements. Of particular interest would be to see whether your RQ has been reassessed under OB407D. If it has and you file no longer meets the RQ triggers than you will probably be scheduled for a test pretty soon. If your file still meets the RQ triggers than you are probably in for a longer haul process.

Good luck.
 

suresure

Hero Member
Nov 29, 2013
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eileenf said:
Thanks for the clarifications Adam,
I apologize for saying that they might be considering denial. I do not think that is what the MP staff member was saying.

It seems what's happening is that the MP is speaking, inaccurately, about when you should be scheduled for your test while the Call Centre is speaking about when you will become a citizen. There is typically a lag time between these two events of anywhere between 2-5 months.

The 44 months is what the Call Centre agent is saying so that you don't call them for a long time. It might take that long, but that's on the extreme end of reports.

That said, I'm disappointed in your MP's office because the way they seem to have spoken about this issue makes it seem like they do not understand the particularities of what they are talking about. If RQ processing is complete, why is cic still looking for red flags before scheduling the test? If you contact them again I urge you to inquire whether they have any indication of Red Flags on your file, has the RQ been assessed, if so what was the outcome, whether they have an indication of when you expect your test (yes they answered this before, but I'd ask again).

Finally, no one is good at predicting individual timelines, so please take any timeline predictions with a huge grain of salt. I urge you not to invest much emotional energy in believing the predictions because this is a recipe for feeling really jerked around.

Finally finally, I recommend ordering you ATIP computer (GCMS) and physical files. There may actually be something interesting in there that will give you a better sense of the vagaries of the Call Centre and MP's office pronouncements. Of particular interest would be to see whether your RQ has been reassessed under OB407D. If it has and you file no longer meets the RQ triggers than you will probably be scheduled for a test pretty soon. If your file still meets the RQ triggers than you are probably in for a longer haul process.

Good luck.
Hi, May I ask you some questions about ATIP?
did you order atip physcial files and computer file at the same time on line? or order it separately? how long does it take to receive it by email?
 

adam2681976

Star Member
Aug 11, 2014
55
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Thank you eileenf for taking the time giving me these advises, i do appreciate your time and help

i did ordered the ATIP and filled it online, I'm not sure if they will send me hard file or they will send me electronic file,

i will give them call Tuesday and see

friends here is the forums saying ATIP takes like 30 days to be delivered by the CIC

i will let you about my call with CIC next Tuesday regarding those specific questions you mentioned

Thanks
 

eileenf

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Apr 25, 2013
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Hi Adam,
Regarding ATIP: It will take at least 30 days. They will send it by email or by mail depending on what you requested.

Regarding questions: You are welcome to ask them to whomever, however, I mentioned them for the MP staff member rather than the Call Centre. You can try with either, but I wouldn't recommend having very high hopes for the info you can get from call centre staff, especially regarding red flags, or any predictive information.

Hi Suresure, I ordered my GCMS files once by themselves mid-process and then towards the end of my process, I ordered physical files and GCMS at the same time. 30 days.
 

suresure

Hero Member
Nov 29, 2013
272
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eileenf said:
Hi Adam,
Regarding ATIP: It will take at least 30 days. They will send it by email or by mail depending on what you requested.

Regarding questions: You are welcome to ask them to whomever, however, I mentioned them for the MP staff member rather than the Call Centre. You can try with either, but I wouldn't recommend having very high hopes for the info you can get from call centre staff, especially regarding red flags, or any predictive information.

Hi Suresure, I ordered my GCMS files once by themselves mid-process and then towards the end of my process, I ordered physical files and GCMS at the same time. 30 days.
Thanks!

If I order physical file, will it cause delay in my processing? for the copy of that, does it come with CD or email?
 

PMM

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Jun 30, 2005
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Hi


suresure said:
Thanks!

If I order physical file, will it cause delay in my processing? for the copy of that, does it come with CD or email?
Yes, as the file has to be pulled from processing, photocopied, returned to processing.
 

suresure

Hero Member
Nov 29, 2013
272
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eileenf said:
Hi Adam,
Regarding ATIP: It will take at least 30 days. They will send it by email or by mail depending on what you requested.

Regarding questions: You are welcome to ask them to whomever, however, I mentioned them for the MP staff member rather than the Call Centre. You can try with either, but I wouldn't recommend having very high hopes for the info you can get from call centre staff, especially regarding red flags, or any predictive information.

Hi Suresure, I ordered my GCMS files once by themselves mid-process and then towards the end of my process, I ordered physical files and GCMS at the same time. 30 days.
when you order physical file, does it cause delay in your application?
 

eileenf

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Apr 25, 2013
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I really don't understand the fear that ATIP might delay an application. Is this a big worry? What do you fear? Why? What sort of delay do you fear? I think it's really important to clarify what we're worried about before we withhold rights or information from ourselves.

I have seen zero evidence that this is a real problem. Zero. There have been zero anecdotal reports of files lost after ATIP. Nothing linking ATIPs to long delays. I really can't think of a plausible scenario where ATIP is a problem.

Worst case scenario, an officer goes to pull your file and finds a note saying that it's being photocopied for ATIP, so they come back tomorrow. No big deal. Your citizenship is delayed by a day maybe? Maybe? Citizenship files are not in active constant processing. For 99.9% of the time, files are sitting in storage doing absolutely nothing. Waiting for someone to look at them. I don't know if you've gotten your GCMS notes, but if so check out the time stamps. It takes like 20 seconds to send an RQ. 8 seconds to schedule a test. Retriaging an RQ takes longer, maybe 5 minutes? Reviewing an RQ takes maybe 60 minutes? But it's not like the ATIP officer is going to swing by the citizenship official's desk and wrestle it out of their hands while the officer is reading it.

Moreover, it might be a solution. Especially for RQ files sitting in queue, it's not going to slow things down to require someone to pull your file and photocopy it. It might even lead to an officer actually glancing at your file sooner rather than later.

In my case, my file got pulled (against regulations) by immigration when I sought to renew my PR card. I got my PR card and then my file sat around Immigration for 2 weeks before a manager ran into and sent it back to citizenship (to the actual office, not the archives) with a note saying "this is your file, it should never have been in our office".

I'm pretty sure that is why I'm a citizen now (just shy of 3 years after I applied). Because someone pulled my file out of the Archives and once it actually landed on someone's desk it was easier for them to just look at my file because it was sitting in front of them rather than grabbing some other file from the Archives to look at. That is what we want as applicants. Get it out of the Archives, get it on a desk somewhere. I don't think it's something to avoid.