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Where do I mail the C216C Fingerprint form???

kaede1977

Star Member
Dec 28, 2011
154
4
Dublin Ireland
Category........
Visa Office......
London UK
Job Offer........
Pre-Assessed..
App. Filed.......
10-04-2012
File Transfer...
27-07-2012
Med's Done....
13-02-2012
I am in a bit of a panic and hoping someone will be able to respond!! We applied outland and our visa office is London...We have since moved to Canada and waiting out the remainder of the processing time! In an email, we were asked to send in fingerprints as my husband lived in Canada before...we assumed to mail them to the London office since thats the office we are dealing with but now they have no record of the prints but on the website, it says to mail them to the office in Ottawa to this address:
Director General
Canadian Criminal Real Time Identification Services
RCMP, NPS Bldg., Loading Dock #1
1200 Vanier Parkway
Ottawa ON K1A 0R2

So my question is do I try mailing another set of prints again to the Ottawa office even if our application is outland??? Do we have to wait for them to send us a form from RCMP that we have to mail back again to the London office?? Its been about 5 weeks since we originally sent and they informed us that if they dont get prints in time, our case will be thrown out but I was assuming that they recieved our prints and were in process. Its very annoying that it seems they only check their emails once a month :eek: