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What is the process after PPR for visa exempt

happyCanadian

Hero Member
Sep 30, 2021
208
105
Hi, my inlaws are from a visa exempt country and they have received a PPR letter. They have asked to send copies of passport and photographs.
- They have asked to upload the scan copies of passport with updated information via online account, however there is not section to upload such online account. Can we send these via Webform?
- They have asked to mail photographs, but have not mention where. The letter is on Canadian High Commission letterhead, does that mean we send photographs to CHC, which I am planning to do so long with physical copy of the passport.

Please suggest