What I should do if someone access my CIC account to change my personal info?

[sunflower222]

Recently, an issue has brought my attention, there is someone might know my client ID and other personal information has changed my mailing address without my concern.

I called CIC , the agent suggested me to cancel a representative by forms IMM5475E & IMM5476E, but it doesn`t look like working. The person changed my mailing address again two day ago.

Is there any legal method i could do to stop the person to change my address?

 

[SenoritaBella]

The agent gave you great advice:
1. submit the form to cancel the representative to CIC. Include a letter to advising CIC that this person continues to access your information and changed your address again without your permission. Then request that all correspondence be sent to "put your full mailing address" and/or "put your email address" only from this point going forward.

2. Go to myCIC and change your username, password, etc; set up a new security question and answer that the person does not know.

3. Yes - there is a legal method which involves going to the police and speaking to a privacy lawyer. There are laws which govern how our personal information MUST be handled/stored and the consequences of breaking them could be jail time and/or hefty fines. It may take a lawyer sending this person a serious letter for them to stop. If you have already asked the person in writing(email or letter) to stop what they are doing, do not contact them again. Do not send them threats or you could be the one in trouble.

4. Begin collecting evidence e.g. if you changed your address today, use "control + alt + print screen" and paste the screen shot on a Word document. Then if you check later and notice it has been changed, save it again, etc. This way you have documented proof with dates of when things happened.

Hope it works out well for you.

 

[sunflower222]

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The agent gave you great advice:
1. submit the form to cancel the representative to CIC. Include a letter to advising CIC that this person continues to access your information and changed your address again without your permission. Then request that all correspondence be sent to "put your full mailing address" and/or "put your email address" only from this point going forward.
I did it around a month ago,and i got an email from cic ,i was told the cancellation was effective
2. Go to myCIC and change your username, password, etc; set up a new security question and answer that the person does not know.
I did it ,too.But i just found that if there sb know my info also can log in,but the person also change my mailing address by email
3. Yes - there is a legal method which involves going to the police and speaking to a privacy lawyer. There are laws which govern how our personal information MUST be handled/stored and the consequences of breaking them could be jail time and/or hefty fines. It may take a lawyer sending this person a serious letter for them to stop. If you have already asked the person in writing(email or letter) to stop what they are doing, do not contact them again. Do not send them threats or you could be the one in trouble.
What kind of lawyer I could seek for help? Immigration ,criminal or civil?
4. Begin collecting evidence e.g. if you changed your address today, use "control + alt + print screen" and paste the screen shot on a Word document. Then if you check later and notice it has been changed, save it again, etc. This way you have documented proof with dates of when things happened.
I've never thought about that,appreciated !
Hope it works out well for you.

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[SenoritaBella]

I think a criminal lawyer or privacy lawyer will be best. I don't think immigration lawyers would be helpful in this case, but may be able to refer you to the appropriate lawyer(s). At the very least, you can report it to police and use those screen shots as evidence. Do not send any threats or you could find yourself in trouble instead.

Have you given CIC your mailing address and email address and asked them to use it for any correspondence going forward(because your account has been compromised by someone who has your personal information)? If you haven't, you should.

If all else fails, report it as fraud.

 

[sunflower222]

I think a criminal lawyer or privacy lawyer will be best. I don't think immigration lawyers would be helpful in this case, but may be able to refer you to the appropriate lawyer(s). At the very least, you can report it to police and use those screen shots as evidence. Do not send any threats or you could find yourself in trouble instead.

Have you given CIC your mailing address and email address and asked them to use it for any correspondence going forward(because your account has been compromised by someone who has your personal information)? If you haven't, you should.

If all else fails, report it as fraud.

yes，i did it，thx for your help.hope it's working