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Webform lost in the IRCC system

nathan1234

Newbie
Jul 7, 2020
2
0
I receive a request letter on April. And I send web form to IRCC on May 3rd and on June 23rd to reply letter. After I send web form on June 23rd, I asked the representative to check if the web form is sent, he answered it is OK. However, I ask one representative today, and he said he cannot see the webform. How should I complain about this or where can I ask help?