Hello,
I am currently in the process of applying for a visitor visa to Canada. I completed my biometrics two years ago, and they are still valid. When I answer “Yes” to the biometrics question, the following question appears:
“Do you wish to give your biometrics again or re-use your valid biometrics?” (Required)
Options: Lovs not available
There are no other options, and when I click on this option, it gives an error.
"Error code: - 20009"
Could someone please help me resolve this issue?
I am currently in the process of applying for a visitor visa to Canada. I completed my biometrics two years ago, and they are still valid. When I answer “Yes” to the biometrics question, the following question appears:
“Do you wish to give your biometrics again or re-use your valid biometrics?” (Required)
Options: Lovs not available
There are no other options, and when I click on this option, it gives an error.
"Error code: - 20009"
Could someone please help me resolve this issue?