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Visitor Visa / NY VFS

h123456g

Newbie
Apr 18, 2025
1
0
Hi all,
My Canadian tourist visa app was approved per IRCC portal on March 21, 2025, stating:
"Your application was approved. You need to send us your valid passport to finalize your application."


I sent my passport to VFS New York, and it was signed as received ~18 days ago, but VFS says it’s not in their system yet. I emailed ccs.scc@international.gc.ca, but they said they can't assist.


I now need my passport back due to urgent travel and am willing to reapply later.


Questions:


  1. How can I contact IRCC directly to request my passport back?
  2. Is there a specific web form or contact that’s worked for others?
  3. Has anyone dealt with this & gotten a quick resolution?

Any help would be really appreciated. Thanks!


I urgently need my passport back for personal travel and was wondering:


  1. How can I contact IRCC directly to request my passport back, even if it means withdrawing the application?
  2. Is there a specific web form or email that’s best for getting a response?
  3. Has anyone been able to retrieve their passport under similar circumstances?

Any help or suggestions would be truly appreciated!


Thanks in advance.