+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

kazumiblythe

Newbie
Jan 31, 2017
5
0
I have recently applied for an extension stay for my mom, and the application got cancelled, and I checked the website, it says:

"Cancelled" means that, before a final decision was made, we determined that we did not need to process your application. This could be due to one of the following reasons:
-an administrative error was made and your application needs to be re-created by us, or
-we determined that you do not need the status/document for which you applied.
If you believe we made an error when your application was cancelled, please let us know by using the case-specific enquiry form.

Does anyone know what does it mean?

Many thanks!
 
kazumiblythe said:
I have recently applied for an extension stay for my mom, and the application got cancelled, and I checked the website, it says:

"Cancelled" means that, before a final decision was made, we determined that we did not need to process your application. This could be due to one of the following reasons:
-an administrative error was made and your application needs to be re-created by us, or
-we determined that you do not need the status/document for which you applied.
If you believe we made an error when your application was cancelled, please let us know by using the case-specific enquiry form.

Does anyone know what does it mean?

Many thanks!

You should get a letter explaining why it was cancelled. If not, you might want to contact CIC. Is your mom having supervisa or regular visa?
 
my mom has a regular visa, so she can only stay 6 months.

I have not received the letter yet, how to contact CIC?

Many thanks!
 
Lashen said:
You should get a letter explaining why it was cancelled. If not, you might want to contact CIC. Is your mom having supervisa or regular visa?

My mom has a regular visa, and I have not received a letter yet. How to contact CIC?

Many thanks!
 
kazumiblythe said:
My mom has a regular visa, and I have not received a letter yet. How to contact CIC?

Many thanks!

You can submit it here: http://www.cic.gc.ca/english/contacts/web-form.asp

Make sure you explain your case concisely and input your mum's UCI and current application (extension) number.
All the best.

You can also call them
 
If the application is refused, she has to go back to HK and come back after few days, do you know how many days after she can come back?

Many thanks!!! :)
 
kazumiblythe said:
If the application is refused, she has to go back to HK and come back after few days, do you know how many days after she can come back?

Many thanks!!! :)

No one can tell and it also depends on the boarder officer. However, it is recommended the person spends months outside Canada. If the officer finds out the person has been trying to stay longer in Canada on each visa, the officer might denied entry.