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urgently need help.. letter is lost, what should i do?

sindychan35

Newbie
Feb 17, 2015
6
0
Dear all seniors,

I really need help.
i'm from HK.
applied for federal skilled worker in dec 2014
my application received on 10 Dec 2014. no payment has been made so far.
call center staff told me they have sent me a letter on 20 Jan 2015, however, i have not received it yet even after a month!
i used my UCI no. and search the status on web, however nothing can be found....... :(

i feel so worry now as this letter maybe a reject letter (which consist many of my personal confidential info)...
i called HK office many times but they said they can offer email communication only... i sent them 3 emails to ask but no reply yet...

really dont know what should i do in this case... very worry. anyone can help??
many many thanks!!!!
Sindy