Hi All,
I am an expierenced IT Professional from India seeking full time Opportunity . After going through the success stories of tons of people here on this forum i am hoping to get some help and useful information on how to get or apply for Full time Job in Canada or is there a way to apply dirtectly from my home country as a Permanent Resident to Canada.
Email: bhardwajaseem @ gmail.com
Experience:
WORK EXPERIENCE
HCL Technologies Ltd— Present
Senior Specialist Level 3
Currently, working as Team Lead with HCL Technologies Ltd.
Track-Global Access Management [GAM].
Managing user account across applications running on Windows – Active Directory,
Exchange (EMC) and Google Control Panel (for mail)
System Administrator for the User Account Maintenance and Incident Management.
o Grant permissions on various network resources available to users.
o Creation and administration of Global groups.
o Creation and modification of exchange resources like Distribution Lists, Shared E-mail account, Shared Calendar and Conference Rooms.
o Creation of corresponding Google Groups (mail enabled) syncing with EMC, Email Account management viz., alias etc.
o Administration and creation of corresponding OU and Sub OU on Cpanel as per business requirements.
Exchange monitoring and management thru EMC .Also ,responsible for monitoring and administration of any errors that might occur during Google sync
IBM Global Process March 2011 — March 2012
Lead Opeations
Worked for an Accounting Software QuickBooks{ United States}.
Handled Networking Issues for sharing software files over LAN Network, Installation Issues, and Data Damage recovery.
Worked on Windows Server 2003 & NTR Support {Remote Desktop Software}.
Accenture June 2010 — Jan 2011
Service Management Expert
Incident Management.
Raising Tickets on Technical Issues and defining the levels of priority when Resolving them.{ITIL Practices}.
Worked on BMC Remedy Software, Log Me In.
Supported BlackBerry, Microsoft Exchange Server and Active Directory.
Dell International Services March 2009 — June 2010
Senior Resolution Expert
Provided technical assistance and support of Dell Branded desktops, portables and printers.
Acted as a mentor for new employees joining the team and provided On- Job training.
Dealt with Customers from Canada and The United States.
Completed and exceeded daily targets for instance attained 100% call logging, maintenance of Trackers and Updating the ticket logging applications like Delta and Dell Serv.
Convergys November 2007 — January 2009
Technical Support Officer
Worked for an Australian Process Optus {Cable Internet}
Supported Cable Internet connectivity issues
Raising Tickets for Onsite-Support, to fix Internet Issues at customer's premises.
IBM Daksh June 2006 — November 2007
Specialist Technical Support
Worked for an Australian Process Optus {Cable Internet}
Supported Cable Internet connectivity issues
Raising Tickets for Onsite-Support, to fix Internet Issues at customer's premises.
QUALIFICATIONS
Microsoft Certifications:
Microsoft Certification ID: 8598092[ MCP]
Microsoft Windows Server 2008 Network Structure Configuration [70-642].
Microsoft Certified Windows Server 2008 Administrator [70-646].
TECHNICAL QUALIFICATIONS
Systems -Windows Server 2008, Server 2003, MS Exchange Server, Windows 7, Vista & XP.
Hardware -Desktops, Laptops, Routers, Switches, Laser & Inkjet Printers, PDAs.
Software - MS Office 2010 , Office 2007, Citrix, Remedy, CRM.
Networking- Subnetting, Cabling (CAT 5e).
EDUCATION
Bachelor of Journalism & Mass Communication August 2003 -June 2006
Indraprastha University
Overall Percentage = 69.90 / 100
Major Subjects -
Journalism
Advertising
Print Media
Electronic Media
Public Relations
Cyber Journalism
Commerce with Computers 2002 — 2003
CBSE Delhi
School: St. Mary's Sr. Secondary School
Passed 10+2 in Commerce stream from CBSE Delhi 2003 and secured 71% marks.
I am an expierenced IT Professional from India seeking full time Opportunity . After going through the success stories of tons of people here on this forum i am hoping to get some help and useful information on how to get or apply for Full time Job in Canada or is there a way to apply dirtectly from my home country as a Permanent Resident to Canada.
Email: bhardwajaseem @ gmail.com
Experience:
WORK EXPERIENCE
HCL Technologies Ltd— Present
Senior Specialist Level 3
Currently, working as Team Lead with HCL Technologies Ltd.
Track-Global Access Management [GAM].
Managing user account across applications running on Windows – Active Directory,
Exchange (EMC) and Google Control Panel (for mail)
System Administrator for the User Account Maintenance and Incident Management.
o Grant permissions on various network resources available to users.
o Creation and administration of Global groups.
o Creation and modification of exchange resources like Distribution Lists, Shared E-mail account, Shared Calendar and Conference Rooms.
o Creation of corresponding Google Groups (mail enabled) syncing with EMC, Email Account management viz., alias etc.
o Administration and creation of corresponding OU and Sub OU on Cpanel as per business requirements.
Exchange monitoring and management thru EMC .Also ,responsible for monitoring and administration of any errors that might occur during Google sync
IBM Global Process March 2011 — March 2012
Lead Opeations
Worked for an Accounting Software QuickBooks{ United States}.
Handled Networking Issues for sharing software files over LAN Network, Installation Issues, and Data Damage recovery.
Worked on Windows Server 2003 & NTR Support {Remote Desktop Software}.
Accenture June 2010 — Jan 2011
Service Management Expert
Incident Management.
Raising Tickets on Technical Issues and defining the levels of priority when Resolving them.{ITIL Practices}.
Worked on BMC Remedy Software, Log Me In.
Supported BlackBerry, Microsoft Exchange Server and Active Directory.
Dell International Services March 2009 — June 2010
Senior Resolution Expert
Provided technical assistance and support of Dell Branded desktops, portables and printers.
Acted as a mentor for new employees joining the team and provided On- Job training.
Dealt with Customers from Canada and The United States.
Completed and exceeded daily targets for instance attained 100% call logging, maintenance of Trackers and Updating the ticket logging applications like Delta and Dell Serv.
Convergys November 2007 — January 2009
Technical Support Officer
Worked for an Australian Process Optus {Cable Internet}
Supported Cable Internet connectivity issues
Raising Tickets for Onsite-Support, to fix Internet Issues at customer's premises.
IBM Daksh June 2006 — November 2007
Specialist Technical Support
Worked for an Australian Process Optus {Cable Internet}
Supported Cable Internet connectivity issues
Raising Tickets for Onsite-Support, to fix Internet Issues at customer's premises.
QUALIFICATIONS
Microsoft Certifications:
Microsoft Certification ID: 8598092[ MCP]
Microsoft Windows Server 2008 Network Structure Configuration [70-642].
Microsoft Certified Windows Server 2008 Administrator [70-646].
TECHNICAL QUALIFICATIONS
Systems -Windows Server 2008, Server 2003, MS Exchange Server, Windows 7, Vista & XP.
Hardware -Desktops, Laptops, Routers, Switches, Laser & Inkjet Printers, PDAs.
Software - MS Office 2010 , Office 2007, Citrix, Remedy, CRM.
Networking- Subnetting, Cabling (CAT 5e).
EDUCATION
Bachelor of Journalism & Mass Communication August 2003 -June 2006
Indraprastha University
Overall Percentage = 69.90 / 100
Major Subjects -
Journalism
Advertising
Print Media
Electronic Media
Public Relations
Cyber Journalism
Commerce with Computers 2002 — 2003
CBSE Delhi
School: St. Mary's Sr. Secondary School
Passed 10+2 in Commerce stream from CBSE Delhi 2003 and secured 71% marks.