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UPLOADING DOCUMENTS TO CIC

kyriaki

Newbie
Jan 7, 2017
1
0
Hi there,
thanks for accepting me in your group.
here is my problem: We hired a person from the Philippines for our pizza store through SINP.(Saskatchewan immigrant nominee program). We are in the process of submitting the necessary documents for getting the work permit from cic. We have successfully uploaded all the documents except the Schedule 1- Application for a temporary resident visa made outside Canada (IMM5257). The candidate wants to include his wife in his application as well. They each have to fill our their own form. According to instructions we have to fill the forms online , validated them, save them and uploaded them. However, only one file can be uploaded online so the forms have to be merged. We have trouble uploading the file. We have tried multiple times with no success. We even had a friend of ours , who works for the government and he is an IT guy, help us but he had no luck either. He tried different browsers, downloaded new programs and upgades but in the end he said he is at loss too, because it seems that we are doing all the right things. Has anyone had any similar issues? We sent an email to them , but no answer yet and I don't know how long it will take for them to reply. We have a deadline to submit and half the time is gone already. Anybody who can help out there?
Thank you in advance.

(this is the message we keep getting after trying to upload:(we have done all that it says)
Validation error: You have not completed the mandatory fields or you have not completed them correctly. Please make corrections where indicated.
• Error Description:
You have submitted an invalid form. Please complete and validate an electronic version of the application form, save it to your computer, and upload it.
Note: You cannot submit an application form that has been scanned.)