Uploading additional Documents - Size Limit

[Canadahelpme123]

I had applied for sponsorship of my child few months ago. They just sent me an email requesting additional information.

They asked for 10 things that combine into 211 pages of pdf, size = 17Mb.

I purchase Adobe subscription, used the compression tool to make it 8Mb with the least resolution possible. At this resolution, some pages are blurry but readable when paid attention.

Broke down the pdf into 4 files of 2Mb each because there is a limit of 2Mb per file to upload.

I am getting this error "Upload document – Size of total documents can’t be larger than 3.5 MB. "

Apparently there is a total upload limit of 3.5 Mb.

Any ideas how to upload the 8Mb of data that I have?


Below is the info they have requested:

1. Letter of Employment: An original and recent letter of employment indicating the start date, annual or hourly rate of pay, and regular hours per week This must be received at this office by: 2025/02/23
2. Paystubs: For July 2024 til present, submit all paystubs received from all employers (if the employer has a Year-to-Date summary of income on each pay cheque, submit only the paystub that includes the final date of this period) This must be received at this office by: 2025/02/23
3. Credit Card/Bank/Phone: For July 2024 til present or since obtaining permanent resident status in Canada (whichever period is shorter), provide original copies of credit card statements, bank statements, and phone bills (including cell phone usage information) This must be received at this office by: 2025/02/23
4. Utility Bills: For July 2024 til present or since obtaining permanent resident status in Canada (whichever period is shorter), provide original copies of gas, hydro, and water bills This must be received at this office by: 2025/02/23
5. Lease/Deed: For July 2024 til present or since obtaining permanent resident status in Canada (whichever period is shorter), provide a copy of a Lease/Rental Agreement or proof of home ownership (i.e. property deed) This must be received at this office by: 2025/02/23
6. List Absences from Canada: For the last five years or since obtaining permanent resident status in Canada (whichever period is shorter), provide a list of all absences from Canada (including all dates of departure as well as return dates to Canada) This must be received at this office by: 2025/02/23
7. Passport (Residency): For the last five years or since obtaining permanent resident status in Canada (whichever period is shorter), provide a complete copy of every page of all passports (including current passports) This must be received at this office by: 2025/02/23
8. IMM1344A (SA & Undertaking): An original and completed Application to Sponsor, Sponsorship Agreement and Undertaking (IMM 1344) bearing original signature(s). This must be received at this office by: 2025/02/23
9. Driver’s licence: A copy of both sides of a driver’s licence This must be received at this office by: 2025/02/23
10. Health Card: A copy of the front and back of a provincial health card This must be received at this office by: 2025/02/23

 

[Canadahelpme123]

For anyone else dealing with the same problem, I uploaded the documents in three separate batches. Each batch under the 3.5 limit.
total 8.5 Mb uploaded.

I included the details in my letter of explanation.

 

[sgsmrp]

Just a quick tip: there are usually tools online that allow you to resize files for free. I'd hate to pay for Adobe since the company sucks and they charge so much for everything. Pretty scummy tactics. By the way, please don't forget to turn off autosubscription if you don't want to use it anymore!

Good luck with your application

 

[jpcj2020]

I created these beautiful proof of contact and proof of relation documents on Canva and I couldn’t upload them because they were above 3.5mb.
I ended up screenshotting the documents and creating a new document in Word