Upload photo to IRCC portal stuck at "Your photo is being validated"

[franciszyyz]

As title, the window just keeps loading until I get a session timeout.

Could anyone tell me what's wrong? I've tried multiple browsers.

Thank you

 

[renewing PR]

As title, the window just keeps loading until I get a session timeout.

Could anyone tell me what's wrong? I've tried multiple browsers.

Thank you

Did you figure this out? This is happening to me too. It's still trying to load and it has been about one hour, hasn't timed out yet.

Thanks

 

[MrPR2024]

As title, the window just keeps loading until I get a session timeout.

Could anyone tell me what's wrong? I've tried multiple browsers.

Thank you

I had a problem with 'Your photo is being validated' and I solved it. What you should do:
1. switch off all ad blockers
2. allow pop ups (Click the configuration icon next to the URL -> Select "site settings" -> Enable pop-ups, redirects, intrusive ads, and insecure content -> Refresh the page)
3. set the time automatically in your computer or smartphone (right click on time -> adjust time -> set the time automatically)

In my case the third point helped.

You are welcome.

I'm writing this message for the future generations to help them because I was stuck and didn't get proper help anywhere. Good luck everyone! Welcome to Canada!