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jamies_taylor

Newbie
Aug 2, 2025
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I'm from Canada, recently ordered an item from a UK retailer and it’s already been delivered. I’ve just received an email from the business asking me to pay VAT separately. I’ve heard of import duty bills arriving after delivery for overseas purchases, but not for items bought within the UK. I assumed the checkout price included all taxes. Am I required to pay this VAT now?
 
I think it could be a mistake in their invoicing system or a sign that the goods were shipped from outside the UK despite being sold through a UK website.
 
I'm from Canada, recently ordered an item from a UK retailer and it’s already been delivered. I’ve just received an email from the business asking me to pay VAT separately. I’ve heard of import duty bills arriving after delivery for overseas purchases, but not for items bought within the UK. I assumed the checkout price included all taxes. Am I required to pay this VAT now?
Are they asking you about the VAT or the GST HST ?

If it was delivered to Canada , and they’ve registered for the GST HST as a foreign supplier it’s known as the place of supply

Example in Ontario it’s HST @ 13% due , Alberta 5% due

Did they provide a nine digit business number ? RT ?

On the flip side the HST should of been included in the total price , itemized

If it’s import duties into Canada , thru a RM # that’s thru the CBSA

If it’s the VAT, have no clue
 
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I'm from Canada, recently ordered an item from a UK retailer and it’s already been delivered. I’ve just received an email from the business asking me to pay VAT separately. I’ve heard of import duty bills arriving after delivery for overseas purchases, but not for items bought within the UK. I assumed the checkout price included all taxes. Am I required to pay this VAT now?
Don't bother, you got the item. What's the worst they can do? It even might be a scam