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Tuition fee payment rejected

Gunti Roja

Star Member
Feb 18, 2020
153
1
Hi all, I have a query regarding tuition fee payment from India SBI account through fx out, I need to pay to ROYAL BANK OF CANADA, I did my payment on feb 28 and my fx rejected and again I paid on March 2nd again it was rejected, below they gave a Narration for rejection saying that,

In transactions in CAD for ROYCATT, CIBCATT and NOSCATT with 7 digit beneficiary account, foreign banks ask for 12 digit beneficiary account no. Please contact remitter and advise them to re-confirm 7digit account from beneficiary customer. If it is re-confirmed, please arrange to re-submit the transaction. If beneficiary bank rejects the transaction due to 7 digit account number, any loss or exchange differences due to such rejection, will be borne by remitter only.

Do I need to combine transit code and account number together inorder to get 12 digits account number?
please clarify my doubt regarding this.

thankyou in advance.