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TRV Online Application Status Error

m.bilalahsan

Member
Jan 5, 2012
10
0
Greetings everyone. I have applied online for our TRV application. One of the requirements were to submit our biometrics at the nearest VAC, to which we complied the very next day we received biometrics letter. The problem is we both submitted our biometrics the same day however status of my wife application has not changed and its been a week now. Status in my application shows as Biometrics completed whereas in my wife's application it still says "We need your biometrics for us to process your application". I have already reported a technical issue with the CIC along with biometrics submission receipt however, we havent received any response for that either. Please note that my wife is the primary applicant and my status was updated within one hour but so far it hasn't changed in my wife's application. Can someone enlighten me about the issue I'm facing please?

Thanks.