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Trouble with my account

Suzan_s_s

Newbie
Jun 24, 2019
2
2
Hello everyone,
I'm applying for spousal sponsorship.I have a big problem with my account.I created an account to pay fees online today,made security questions and print out the questions answer also.after 2 hours wanted to pay fees,unfortunately can't log in to my account,it says the password which I'm 100% sure about that is incorrect and the weird thing is web asking me to answer security questions which are not mine!!!!!!!!Different questions!!!!!!!!.....
There is no option to creat a new account and I don't know what to do.Please some one help me!