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Test results not accepted- Citizenship file

bicks

Newbie
Oct 5, 2023
1
0
you are receiving this notice because we are unable to accept the results for your recent online citizenship test, regardless of score you achieved, due to unusual activities detected upon reviewing your online test submission.

To avoid additional issues with your next test, the retake must be completed in person at London IRCC. we can not provide a date when you will be rescheduled. when you have been rescheduled, you will receive your notice to appear via email.

can anyone can guide me on that it has been passed 4 months after getting e-mail and didn't get invitation to retest or should I request for clarification of e-mail?