"Technical Support Representative" - my Job Title which category it falls in ?

[Amarpreet1296]

the job description says

• Support: Assist customers with: installation, operational, maintenance for products and applications
• Relations: Develop and maintain positive customer relations and ensure requests are handled appropriately by coordinating with various functions within the company. Schedule service calls and follow up with customers/clients
• Admin: Input all call activity into online Tech Support database and provide detailed documented information to the knowledge base

I think it falls under 2282, can someone verify this ?

 

[zardoz]

the job description says

• Support: Assist customers with: installation, operational, maintenance for products and applications
• Relations: Develop and maintain positive customer relations and ensure requests are handled appropriately by coordinating with various functions within the company. Schedule service calls and follow up with customers/clients
• Admin: Input all call activity into online Tech Support database and provide detailed documented information to the knowledge base

I think it falls under 2282, can someone verify this ?

That is correct.

 

[Amarpreet1296]

That is correct.

thanks a lot.