"technical support generalist" - my job title (which NOC category it falls in ?)

[jay9091]

Hi Guys,

I have a very important question. I want to know if the job title "technical support generalist" falls in the skilled occupation list or not. If yes, then which category?

According to my search - I have done my searching on the cic website and have found the following titles listed in category - 2282 (NOC - B) :-

analyst, systems technical support
call centre agent – technical support
client support representative – systems
computer help desk representative – systems
computer help desk supervisor
hardware installation technician
hardware technical support analyst
help desk agent, technical
help desk analyst – systems
help desk supervisor, computer
help desk technical agent
help desk technician
installation technician, hardware
installation technician, software
PC (personal computer) support analyst
software installation technician
software technical support analyst
supervisor, technical support
systems support representative
systems technical support analyst
technical help desk agent
technical support analyst – systems
technical support supervisor
user support technician

Now, going through the list, I could not find the exact job title that I am working in i.e "technical support generalist"? Its in technical support, but does not match the titles exactly mentioned in the eligible list?

I want to know, whether I am going on correct path or I should quit my job and look for some other job that matches the title?

I will really appreciate anyone's immediate and correct guidance on this.

Thanks,
Jay