Hi,
I just had the following issue:
- I completed my application and was ready to submit. I clicked on "transmit and pay" then webpage goes blank but nothing happens. After a while, i click on back to return to the previous webpage, but it logs again on my MyCiC account.
On my application status, it says "processing submission". I never completed the submission, and neither paid the application fees (I never entered my cc info). It does not allow me to do anything, there's nothing i can click.
I am hoping it will realise the payment did not go through and let me complete the application again.
Did anyone had any similar issues ? did anyone had the payment not completed/refused when submitting ? if so, could you try again soon ?
to make things worse, I only have one day left to submit... (I know, never leave to the last minute but I had my reasons...)
I will keep trying every hour or so, but if anyone can offer any help, please let me know.
Regards,
I just had the following issue:
- I completed my application and was ready to submit. I clicked on "transmit and pay" then webpage goes blank but nothing happens. After a while, i click on back to return to the previous webpage, but it logs again on my MyCiC account.
On my application status, it says "processing submission". I never completed the submission, and neither paid the application fees (I never entered my cc info). It does not allow me to do anything, there's nothing i can click.
I am hoping it will realise the payment did not go through and let me complete the application again.
Did anyone had any similar issues ? did anyone had the payment not completed/refused when submitting ? if so, could you try again soon ?
to make things worse, I only have one day left to submit... (I know, never leave to the last minute but I had my reasons...)
I will keep trying every hour or so, but if anyone can offer any help, please let me know.
Regards,