Have a question here:
Supervisa application was submitted online in Aug 2020. Applicant traveled later to Canada (on visitors), gave her biometrics in Canada in Dec 2020 and upfront medicals in Jun 2021.
Medicals are showing as updated under the application status the IRCC Secure portal but for biometrics, there is an ERROR... as in it says " We have not received your fingerprints yet." But at the bottom of this same page, it is showing Biometrics information such as Biometrics Number, date of Enrolment and Expiry.
Has someone experienced this error in Biometrics?
Why is the application not moving? It's been more than 1 year since submission.
Webforms have not helped at all. All they replied once was that Biometrics and medicals have been received by New Delhi VO. Didn't say anything about why the status is NOT UPDATED YET FOR BIOMETRICS.
Can anyone guide? It's so frustrating!
Supervisa application was submitted online in Aug 2020. Applicant traveled later to Canada (on visitors), gave her biometrics in Canada in Dec 2020 and upfront medicals in Jun 2021.
Medicals are showing as updated under the application status the IRCC Secure portal but for biometrics, there is an ERROR... as in it says " We have not received your fingerprints yet." But at the bottom of this same page, it is showing Biometrics information such as Biometrics Number, date of Enrolment and Expiry.
Has someone experienced this error in Biometrics?
Why is the application not moving? It's been more than 1 year since submission.
Webforms have not helped at all. All they replied once was that Biometrics and medicals have been received by New Delhi VO. Didn't say anything about why the status is NOT UPDATED YET FOR BIOMETRICS.
Can anyone guide? It's so frustrating!