We did, in fact, cross through the Niagara Falls border crossing. Why is this not called out on the COPR notice? And elsewhere, where it is mentioned, why is it called a pilot program, instead of the ONLY program and option available to those crossing the border at these locations? I don't get this, much less the snarkiness (Yes, the agent, I spoke with, also didnt give a sh*t about that we were driving back with a 14 month old).
Good job with shitty customer service CBSA! You are right down there with US immigrations now

I called IRCC today, and was advised the Etobicoke office would be in touch with appointment availability.
Overall, this has been a pretty disappointing experience