Spoke with CIC agent on copies of passport

[pk10]

I spoke with a CIC agent after getting through of an hour of wait.

I was not sure why in the checklist it says to share the bio pages but in the guide it seems to imply to send the full passport copies.

Eventually the agent said that indeed the photocopies of the passports should be sent AND any stamps should be translated.

This is kinda unfair as we dont have clear cut instructions. Oh well I scrambled to get my stamps translated this morning.

Hope all others take heed to this as it can delay your application.

 

[muhammad092]

Hi, do we have to translate the stamps before the eligibility period?

 

[robw]

Either you ended up speaking with an intern (or someone who just wanted you to be extra careful) or you misunderstood because it clearly says in the Document Checklist:

"Photocopies of biographical pages of passports..."

Plus, nowhere in the guide does it say anything about translating stamps or anything like that. There's no reason why this requirement should magically change since yesterday.

 

[_MK_]

Agreed. Biographical pages only.
CIC call centre employees must be going out of their minds with all the questions they were not prepared for.