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Seniors ...comment and advise

osamaamany

Star Member
Feb 19, 2014
136
1
I passed the test last June 18, 2014 ..in the interview I submitted all required documents including coloured copy of my passport and translation for all stamps .. The interview was fine ..and since then no update on my e-case .

I called the CIC twice on july and the agent confirmed every thing seems clear and I need just to wait for the oath..then mid of July requested ATIP report and nothing strange except one note says (Requested : PPT) ..I did not understood what does it mean but it had been updated in July 09, 2014 which means after I did the test.. And search for the mean of PPT I came to know it may be the passport ..but I thought if the citizenship office need any thing they would call me or at least send a notice of any additional requirement..

I called again twice in August and the agent confirmed the same ..nothing new ..all seems fine ..I need to wait ..
Today I called just before one hour , the agent told me did you send copy of your passport as requested ? I told her no one informed me it is required ..she said they sent you a letter on July 09, 2014 ..I told her I did not received it ..she said I can send it to you again to your address ..

My question ..why would the citizenship office request a copy of my passport again when they had coloured copy and event the interviewer took herself a copy of all the pages when my original passport was with her

Why also they did not update my e-case if they need any additional document specially this was requested in July as per the statement of the agent today ..

Why all the agents I talked to them before no one of them noticed that a copy of my passport requested and all of them confirmed that every thing seems fine ..

Is there a chance that the agent I talked to her today misunderstood the note she saw ..and does thins has a link with the note mentioned in the ATIP report ?

I am really confused and don't know what to do now ?
 

eileenf

Champion Member
Apr 25, 2013
1,003
95
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The most important thing to do now is to verify that CIC has and is using your correct and current address.

Also clarify when the passport request was re-sent to you. If you don't receive any communication from the CIC within 10 days, call the Call Centre again and also contact your MP to request they intervene regarding the status of your application and clarify any communication confusions.

Call Centre agents are not always accurate, as many of us know from experience, especially when answering case-specific, rather than general information. Some agents will prioritize finishing the phone call rather than giving accurate, in depth information.
 

janoo

Hero Member
May 16, 2014
995
22
may be overlap cic need your passport copy and at time of interview you have
given and the officer is satisfy and just waiting to up load in your file or ask
the judge to approve your application and proceed for oath...

If you get letter from CIC you may send the copy and also send cover letter
stating that you have already provided at time of interview.

have a feeling that you are o.k...