This is original e-mail from Ottawa :
The processing of your application for permanent residence in Canada is almost complete. You must complete the following steps within 30 days in order for our office to issue your Confirmation of Permanent Residence and, if applicable, permanent residence visa. If for any reason you are not able to meet this deadline, please inform us immediately by email to: CPC-CTD-Ottawa@cic.gc.ca with details concerning your situation.
STEP 1: UPDATE YOUR APPLICATION WITH ANY CHANGES, IF APPLICABLE
You must inform our office immediately if any of the following conditions apply.
· Marriage or common-law union, divorce, annulment, legal separation;
· Death of the sponsor, the principal applicant or any accompanying family member;
· Birth or adoption of a child, including grandchildren born to dependent children;
· You, the principal applicant, or any of your family members have been charged or convicted of a criminal offence.
If available, please send any evidence that supports the change by email to: CPC-CTD-Ottawa@cic.gc.ca.
STEP 2: DETERMINE IF YOU NEED TO SUBMIT YOUR PASSPORT(S)
· Determine whether you require a visa to enter Canada at www.cic.gc.ca/ENGLISH/visit/visas.asp.
· If you require a visa to enter Canada:
You will need to submit the passport for you and for each accompanying family member. Your passport(s) must be valid for at least 6 months and have at least two blank pages. If a child is included on your passport, you must have one blank page per accompanying child.
Please note that if you are permanent residents of the U.S.A. AND holders of passports from countries which require visa to enter Canada, you are still required to submit your passport(s).
· If you do not require a visa to enter Canada:
You will need to submit one photocopy of the photo page and any pages containing amendments of the passport for you and one for each accompanying family member. Please do not send your passport(s). Your passport(s) must be valid for at least 6 months.
Please note that Confirmation of Permanent Residence documents and permanent residence visas cannot be issued to holders of Diplomatic, Official or Military passports. You must have an ordinary passport.
STEP 3: PREPARE YOUR DOCUMENTS
1. Passport(s) OR photocopy(ies) of passport(s), as explained in Step 2.
2. Two (2) photos of yourself and of each accompanying family member. See our specifications at www.cic.gc.ca/english/information/applications/guides/pdf/5445EB-e.pdf
3. One self-addressed, pre-paid envelope with your complete mailing address so that we can return your passport(s) and Confirmation of Permanent Residence documents. Please see details in step 4.
4. One copy of this letter.
STEP 4: SUBMIT YOUR DOCUMENTS
· If you are unable to submit any of the required documentation for you or your accompanying family members to the addresses below, please send an email to us at CPC-CTD-Ottawa@cic.gc.ca so that alternate arrangements can be explored.
· If you have a mailing address in Canada:
- The self-addressed, pre-paid Xpresspost envelope must be from Canada Post. Please note that we will not return documents to a Canadian address via any other courier.
- Submit all documents by mail in a single package and send to the following address:
CPC – Ottawa – PR
PO Box 9780
Ottawa ON
K1G 4B9
· If you have a mailing address in the U.S.A.:
- The self-addressed, pre-paid envelope should be arranged with a courier that delivers between Canada and the U.S.A.
- Submit all documents by mail in a single package and send to the following address:
CPC – Ottawa – PR
365 Laurier Avenue West
Ottawa ON
K1A 1L1
Please note that incorrect mailing addresses could result in your passport(s) being lost. Do not forget your apartment number and postal code. Our office accepts no responsibility for documents lost in the mail. We do not return passports by regular mail.
We look forward to receiving your package within the next 30 days.
Regards,
Case Processing Centre
Citizenship and Immigration Canada
www.cic.gc.ca