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Seized Passports | Protected Person --> Permanent Resident

ABCD_123

Newbie
Mar 12, 2020
9
1
Hello

My family and I got our PR cards two years ago but never received the seized passports. They were seized in London, ON and the PR cards issued from Ottawa as we moved there. Now I tried multiple times to communicate with IRCC-online queries, initially, they said they notified the concerned department but then they advised to communicate directly with IRCC-London. As they advised, I sent a fax with no response from London and then I mailed a letter to IRCC-London without any response also. I'm afraid they misplaced our passports since during our hearing the judge (member) requested colour copies of all passports including the cover so I have no idea what happened to our passports.

Any suggestions/thoughts, please.

Thanks