I had sent all documents and had also paid the fees required online through my credit card as part of the process for applying under the FSW category. My application reached around mid August. Since I did not receive any revert until December end (8-10 weeks had lapsed), I wrote to CIC. I received a response yesterday morning stating that they had returned all my documents by normal post on November 27th, as the cap in that particular category (Financial Analyst) had reached by then. There is no tracking no. available and they have stated that they would assume no responsibility for the return of documents. The mail is silent about the receipt of payment. Since the package contains my original IELTS & WES certificates, how will I recover them? Further, how can I recover the payment as the same was already made online before despatch of documents and the receipt of the same is available. Can CIC simply neglect their responsibility with respect to handling original documents of an aspiring immigrant? It would help if you could throw some light on this?