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Request to provide police certificate again - IEC

ramzy

Newbie
Feb 10, 2016
3
0
Hello dear community,

I am writing you because I am somewhat confused. I am applying for a Working Holiday Visa through IEC and have been invited to apply for the work permit. Last week I completed all the documents/uploads and submitted - so far so good. Today I received another message requesting me to upload a police certificate for one of the countries I used to live in. The thing is that I already provided that document. Now I was a little fast and simply re-uploaded a scan of that police certificate and submitted once more. However now I am second-guessing myself, worried that something could have been wrong with it.

Details: I had to submit two police certificates. One for Germany (country of residence) plus translation and one for the Netherlands (used to study there) - no translation needed here according to the Canada webpage. I submitted both documents (scans) in one PDF file. Is it maybe that? Do the police certificates need to be seperate?
Another reason I could think of is that the address on my Dutch police certificate is not my German home address - it is the address of a friend from the Netherlands with my name as the recipient. This was actually suggested to me by the Dutch Ministry of Justice's Customer Service, as postage is a lot quicker nationally. My friend then provided me with the scan. Could this potentially be a problem?

I simply do not understand why I had to submit that document again. The letter I received was formulated in a way that would suggest that I had never submitted it in the first place. Things like this cannot be overlooked during processing though, can they?


Thank you for your time,
ramzy

addition: I also have not received a confirmation email after submitting the police certificate again. When I log in and view the submitted application however, it states "Replacement provided".
 

ozlis

Hero Member
Oct 20, 2015
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It is not uncommon - I submitted all of mine as one document and they requested one of the checks again. I think they possibly didnt see the second page.

Just resent it, no problems. Mine also had another address on it (sent to my Dad's house) and all was approved.
 

ramzy

Newbie
Feb 10, 2016
3
0
hi ozlis,

thank you for your response! That sounds great, thank you for the reassurance - I hope mine will be approved too.
Do you think I should drop them an email considering I did not receive a confirmation email after submitting for the second time?
 

ozlis

Hero Member
Oct 20, 2015
807
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Did you resubmit through the online portal? I wouldn't worry about not getting an email response.
 

ramzy

Newbie
Feb 10, 2016
3
0
Yes it was online. I submitted the day I got the (re-)request, since I already had the document (as stated above).
 

Daftchu

Newbie
Feb 19, 2016
1
0
Hi everyone,

I'm Taiwanese but I studied in Germany. I'm also applying for working holiday and being requested to submit German police certificate. I also will need to translate German police certificate. I'm wondering I only need to translate it or I need to have it notarized after translation. What's the procedure? What translated certificate can be accepted by Canada officials? Thank you.

Aaron