Hello,
I got the letter on my email, asking for:
1. One copy of this letter.
2. Passport(s) OR photocopy(ies) of passport(s), as explained in Step 2.
3. Two (2) photos of yourself and of each accompanying family member. Photos MUST meet the precise specifications found in the link below or in Appendix A at the end of this letter. If you submit photos that do not meet the exact specifications, your package will be returned to you. www.cic.gc.ca/english/information/applications/guides/pdf/5445EB-e.pdf
4. If not yet paid, Right of Permanent Residence Fee (RPRF) for you and your accompanying spouse (if applicable). We strongly encourage you to pay your fees online and provide a copy of the receipt. To pay your fees online, click here: https://eservices.cic.gc.ca/epay/welcome.do.
5. The height and eye colour (for both eyes) for the Principal Applicant and all of his accompanying dependants
We did as were requested, and printed the email of this letter .
When we came to VAC they said they have never seen this letter printed as email screenshot. the thing is, that we havent received attached file with this letter, it was just in a plain email. so we thought we needed to print it directly. I thought maybe i needed to check my gckey account, and see if there was the letter sent as well, but unfortunately its already 2 days, the website server is not working and cant access my account.
any advice?
I got the letter on my email, asking for:
1. One copy of this letter.
2. Passport(s) OR photocopy(ies) of passport(s), as explained in Step 2.
3. Two (2) photos of yourself and of each accompanying family member. Photos MUST meet the precise specifications found in the link below or in Appendix A at the end of this letter. If you submit photos that do not meet the exact specifications, your package will be returned to you. www.cic.gc.ca/english/information/applications/guides/pdf/5445EB-e.pdf
4. If not yet paid, Right of Permanent Residence Fee (RPRF) for you and your accompanying spouse (if applicable). We strongly encourage you to pay your fees online and provide a copy of the receipt. To pay your fees online, click here: https://eservices.cic.gc.ca/epay/welcome.do.
5. The height and eye colour (for both eyes) for the Principal Applicant and all of his accompanying dependants
We did as were requested, and printed the email of this letter .
When we came to VAC they said they have never seen this letter printed as email screenshot. the thing is, that we havent received attached file with this letter, it was just in a plain email. so we thought we needed to print it directly. I thought maybe i needed to check my gckey account, and see if there was the letter sent as well, but unfortunately its already 2 days, the website server is not working and cant access my account.
any advice?