Hi, I got a request to submit additional documents. Because I don't see any option in " view submitted application " so I submitted my documents through a webform. After many days, I received the email: "
Our agents do not have access to more information about your case status or processing times than you can access online. The processing office will contact you if further information is needed. "
What does it mean? Can someone explain for me? Thanks
Our agents do not have access to more information about your case status or processing times than you can access online. The processing office will contact you if further information is needed. "
What does it mean? Can someone explain for me? Thanks